No sale to minors
With the entry into force of the Youth Protection Act on April 1st, 2016, vaporizer products may only be sold to persons of legal age. Purchase and use is therefore only possible from the age of 18.
This applies to retail as well as online shops. To ensure that vaporizers and accessories do not fall into the hands of children, an age verification is required for all online orders.
How does age verification work?
A customer account is required for every order placed with nuumi. Age verification takes place during registration.
Age check by Schufa
With this method, you agree that your data will be transmitted to Schufa Holding. Verification usually only takes a few seconds. You can then continue the ordering process directly.
The query is only used to confirm that you are of legal age. No credit check is carried out. For reasons of proof, only the fact that the age was checked at the Schufa is stored. No other data is stored at Schufa Holding.
The prerequisite is that the ordering person is known to Schufa Holding. For this it is sufficient, e.g. B. to have a current account or a mobile phone contract.
What to do if the age check does not work?
If you receive an error message, please make sure that all the information has been entered correctly and matches the data stored at the Schufa or your ID.
If the order is still not possible, please contact nuumi customer service. We will then carry out the age check manually as soon as possible.
You can reach customer service by sending an email to firstname.lastname@example.org.
Age verification upon delivery
In addition to the age check when ordering, the legislator requires that it is ensured that vaporizer products are not handed over to minors.
For nuumi customers, this means that the corresponding shipment is only handed over to an adult at the specified delivery address. Under certain circumstances, the identity card can be checked for this purpose.
The products available on the website are not suitable for children and young people under the age of 18. The products offered are not suitable for pregnant women, non-smokers, people with cardiovascular diseases, high blood pressure, diabetes, asthma, allergies or previous illnesses. Keep out of the reach of children and pets.