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I don't have an account. How do I log on?

To create a customer account, click on the 👤 symbol in the top right navigation and select “Create Account”. Simply enter your e-mail address and a password there and follow the further instructions.

Who can register on

In order to be able to create a customer account on, you must be at least 18 years old due to the German Youth Protection Act. There are no other restrictions for registration.

I can't log in - what can I do?

If you cannot log in, please first check whether you have entered your e-mail address correctly. If this is the case, please reset your password. If you still cannot access your account, please contact our customer service by email at .

I have forgotten the password for my customer account - what can I do?

If you have forgotten your customer account password, you can reset it using your email address. Simply click on "Reset Password" in the registration form and follow the instructions.

If you have any problems or questions, please contact our customer service by email at

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