FAQ

How does the program work? The nuumi program is divided into three phases: Switch, Reduce, and Quit. The first phase involves switching from cigarettes to the nuumi vaporizer. The ai...

Which payment methods are accepted? We currently accept the following payment options: Credit and Debit Card Apple Pay Google Pay PayPal Klarna installment purchase Klarna PayNow How much does...

What safety features does the vaporizer have? The nuumi vaporizer has several functions to ensure safe use: Safety shutdown: If you puff on the vaporizer for more than 6 seconds, the battery wi...

I don't have an account. How do I log on? To create a customer account, click on the 👤 symbol in the top right navigation and select “Create Account”. Simply enter your e-mail address and a pass...

How can I take out a subscription? To take out a nuumi subscription, you first have to answer a few short questions about your smoking behavior in the configurator. Based on this, we create a pr...

How does behavioral training work? In our scientifically based behavioral training, you will learn strategies through exciting learning audio and interactive tasks to develop new behaviors that...

Where can I download the nuumi app? The nuumi app is available in the Google Play Store and the Apple App Store. What is the nuumi app? The nuumi app helps you to carry out nicotine cessation...

Is the nuumi vaporizer compatible with pods from other suppliers? No. The use of the vaporizer is only possible with the pods provided by nuumi. Using pods from other manufacturers can cause dam...

What is a vaporizer? A vaporizer is an evaporator that contains a liquid, usually containing nicotine, instead of tobacco. When smoking, the liquid is heated by a battery-powered heating elemen...

Why should I use the nuumi nicotine cessation system? With nicotine weaning with nuumi, you ingest nicotine via the smart vaporizer and can therefore give up smoking. The nicotine intake is reduce...